UX & Product Designer
I make complicated software feel obvious.
Selected case studies
Saved millions of dollars in taxes
By improving stakeholder visibility and coordination across a complex, multi-stakeholder process.
Cut fee management effort by 40 minutes
By reducing the fee templates a single classroom needed from an average of 9 to 1.
Reduced support calls
By making it easy to create a new automation.
Reduced the compliance review effort with AI
By designing an AI feature that does all the review work and suggests a final action, with AI reasoning and evidence for humans.